Services
Work Experience
Projects
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Operations
Director JOIN Solutions As a Director of Operations his job is mostly centered on recruitment, but also on operating lots of projects involving recruitment, sales, government work, LinkedIn partnerships, communication, growing and managing a team, helping companies within KSA and the MENA Region hire top talent Also, he is responsible for the direction and coordination of businesses and keeping them profitable throughout their every function, from human resources to production, growth, and profitability of companies, including expense control, staff management, goods production, and department supervision. He is an individual extremely organized, who has a keen attention to detail and the flexibility to work with different aspects of a business. His responsibilities include but are not limited to overseeing manufacturing, purchasing, and sales departments, identifying and targeting areas in which a business can improve operation, monitoring Ahmad Basheer - page 1 revenue margins, overseeing employee productivity, researching and implementing new directives for business growth and prosperity, developing and implementing guidelines for employee evaluations, recruitment and HR -
Founder - Managing Director
Assisted.VIP Our main goal is to save as much time as possible for the business owners, entrepreneurs, and executives so they can concentrate on their business growth and have a work-life balance. We match you up with an assistant based on the things that are important to you. -
Quality Assurance, Coaching & Recruitment Executive
Carry delivery As a Quality Assurance, Coaching & Recruitment Executive, he had a call center team of 23-30 employees. He was Carry Delivery recruiter who helped hiring everyone therein, monitored their overall performance in terms of how they were performing as well as their cause. Also, he devised and conducted their training programs, such as onboarding process, how they connect and get engaged with us, create process and training materials, back office, interviews, recruitment, quality assurance to make sure the quality of the cause and the team exceed the expectations of the management and the clients. His job involved coaching, training & monitoring of employees, providing assistance in terms of “on boarding” process, constantly working on creating a solid process by creating content and material for coaching and training purposes, creating a strategy for the company’s employment branding, while ensuring a healthy and a fair environment for employees, conducting quality review of telephone representatives’ performance within functionally specific units to ensure that quality service goals and standards are met and/or identify areas where improvement can be achieved, conducting audits representatives’ inbound and outbound phone calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures, coordinating with department Team Leaders and Managers to ensure that appropriate number of audits is performed for each phone representative and that representatives are available during audit periods. -
Recruitment Consultant
Visage.Jobs In this job Ahmad basically engaged in recruiting employees on headhunt basis where he used to identify and approach competent employees to fill business positions with hiring employers, and conduct screening and background checks. He sourced candidates on behalf of clients for highly specialized positions, fostered partnerships with customers to get a clear view on their strategic and financial objectives and hiring needs, assessed candidates to ensure qualification match, cultural fit and compatibility, conducted confidential interviews and checking references, presented shortlisted candidates and provided detailed profile summaries, networked and built long-lasting client relationships, and researched and developed recruiting leads. -
Talent Acquisition Executive
Ahmad Basheer My responsibilities as “Talent Acquisition Executive” included sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events. I was able to develop long-term recruiting strategies and nurture trusting relationships with potential hires and created strong talent pipelines for our company’s current and future hiring needs. The responsibilities included also coordination with hiring managers to identify staffing needs, determining selection criteria, sourcing of potential candidates through online channels (e.g. social platforms and professional networks), planning interview and selection procedures, including screening calls, assessments and in-person interviews, assessing candidate information, including resumes and contact details, designing job descriptions and interview questions that reflect each position’s requirements, leading employer branding initiatives, organizing and attending job fairs and recruitment events, forecasting quarterly and annual hiring needs by department, and fostering long-term relationships with past applicants and potential candidates -
Founder & Director of Storytelling
Talenty.net It is an entrepreneurship business which Ahmad has created from zero. He started with a practicable idea that he successfully transformed into a source of opportunities that comprised hiring people as volunteers or interns, and teaching and training them on how to get engaged in the business world and the job market, eventually many fresh graduates benefitted a lot from our services. Ahmad began with a recruitment platform availing companies, where he talked about the company or client that is served and took pictures of its staff, and made videos with them as well as videos of the interviews we made with young people in which they talk about their interest to work for such company. Talenty Company was the first company to combine employment branding & crowd-recruiting and bring them together under one service platform. He built a team-generating interest, presented and demonstrated Talenty services, scheduled and held sales meetings with HR Directors, and identified recruitment needs -
Recruitment User Experience Specialist
USAID This job was centered on everything related to USAID activities, such as conducting training programs and training clients and explaining to them how the platform operates, while giving them the materials necessary during the presentation. He trained and oversaw a team of 10 persons. In this job he was reporting directly to the Director of FHI360 -USAID Funded Project, and maintained continuous improvement plans, coordinated specific activities as needed, harmonized and coordinated Ahmad Basheer - page 3 appropriate training activities based on assessment of organizational priorities, supported rollout of new and existing IT systems through end-user training and dissemination of information and resources. Also he tracked and reported progress of functional goals, with a focus on early identification and deviations, ensured that activities, processes and projects were aligned and in-sync with the agreed strategies, coordinated operational excellence and efficiency initiatives when providing training, implemented and adopted defined working processes and standards, confirmed data integrity and supplies business relevant information as requested, and actively sought customer feedback to identify their recruitment needs to adapt and meet customer expectations and deliverables. -
Recruitment Relationship / Account Manager Sales
Bayt.com Ahmad’s job with Bayt.com was more like centered on the management of relationships. He generated leads, contacted clients, sold services, and conducted training on how to approach clients and how to get paid, sold recruitment solutions, showed clients how to access the platforms, did job postings, identified the needs of clients, proposed the right solutions, and much more. He held two positions, one in Amman, Jordan, and another in Erbil, He constantly over achieved monthly targets of 35,000.00 USD monthly in sales, served as lead point of contact for all customer account management matters, built and maintained strong long-lasting client relationships, and negotiated contracts and closed agreements to maximize the profits. Also, he developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, ensured timely and successful delivery of our solutions according to customer needs and objectives, clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders, developed new business with existing clients and/or identified areas of improvement to meet sales quotas, forecasted and tracked key account metrics (e.g. quarterly sales results and annual forecasts), prepared reports on account status, collaborated with sales team to identify and grow opportunities within territory, and assisted with challenging client requests or issue escalations as needed -
Recruitment Relationship Manager - Sales
Bayt.com He had constantly been over achieving monthly targets of 18,000 USD in Sales*Follow up with companies/clients, supporting their recruiting needs and selling them the right recruitment products & services, initiated. He had developed a strong relationship with over than 130 customer locally& Globally, effectively managed business in assigned database through a transnational and solution oriented selling approach, determined customers' recruitment needs, and prepared proposals to sell services that address these needs, given online demonstrations to clients order to handle objections and convince customers to buy. Essential Tasks: Initiate primarily telephonic outbound calls, effectively qualify through Recruitment Needs Analysis; using value−based selling, explain products or services and prices, and answer questions from customers, record names, addresses, purchases, and reactions of prospects contacted into CRM. Accurately use CRM for sales processing; keep comprehensive, accurate notes in CRM, prepare proposal or agreements to complete sales, manage growth of the business by transitioning them to be loyal customers, oversee fulfillment of Training, Customer Care, and Executive Search. Relationship Manager (Hunter) : Acquire companies that have no significant revenue history with Bayt.com by selling Ahmad Basheer - page 4 online recruitment products & services, initiate and develop a strong relationship with potential clients, manage growth of new business by transitioning them to be loyal customers of Bayt.com, and achieve agreed upon sales target on a monthly basis. -
Customer Service Representative
Extensya He worked as a Customer Service Representative where he handled calls and verified and made sure that high quality services were provided. He won performance related awards at several instances and service areas. He worked for this call center for 7 months as a CSR Client ''du'' which is a telecommunication company based in Dubai, UAE, and provides cable TV, Internet and Landline services, and he handled calls with an average of 95 and above in quality -
Telesales Supervisor
Ready Virtual In this company he delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation, contacted businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes, and explained products or services and prices, and answer questions from customers. He used to obtain customer information such as name, address, and payment method, and enter orders into computers, and record names, addresses, purchases, and reactions of prospects contacted. He used to obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations, adjust sales scripts to better target the needs and interests of specific individuals, answer telephone calls from potential customers who have been solicited through advertisements, telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts, maintain records of contacts, accounts, and orders, and schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
About me
Currently Director of Operations at Join Solutions, an employment branding, and crowd recruiting company.
He contributes to the growth of every entity he becomes part of. He has worked for some of the most reputable
companies in the region such as Bayt.com and USAID where he gained the skills necessary not only to identify
clients’ recruitment needs but to attract top talent. By learning more about the company’s brand, culture, and the
environment he makes sure that only relevant, qualified and interested talents are hired.
With a great belief that nothing is impossible and devoted effort, Ahmad managed to create an entrepreneurial
business from zero. Through successfully leading his team, Talenty Company was the first company to combine
employment branding and crowd-recruiting and bring them together under one service platform.
Additionally, having always believed that customer satisfaction is the soul that keeps business alive, Ahmad keeps
each and every client satisfied and believes that losing a single one matters. He is now extensively experienced
in managing and conducting recruitment and talent acquisition campaigns, with thorough understanding and
management of the recruitment process, and excellent confidence in sales pitching.
English
Arabic
