6 years of experience in the customer service field exceptional time management skills and demonstrations of adaptability and ability to handle substantial work
Services
Work experience
Cheetay Logistics, Senior Shift lead: 2018 – Current
• Documented counts and sorted finished work to promote easy access for shipping or additional processing.
• Managed schedules, accepted time off requests and found coverage for short shifts.
IBEX Global, Customer Service Representative 2013 –2015
• Strategically scheduled team members to maintain optimal staffing levels for expected customer loads.
• Informed customers of product, price and policy changes to educate on issues and resolve concerns.
